About Heritage

Charlotte's independent insurance agency since 2001.

Twenty-two years of placing coverage for Charlotte families and businesses — with the same owner, the same phone number, and the same commitment to shopping your rate every renewal.

4,500+Policies Written
22 YrsExperience
30+Insurance Carriers
4.9★Client Rating

Our Story

Why we went independent.

Michael Heritage spent seven years as a captive agent before he opened Heritage Insurance Group in 2001. The frustration was simple: clients would come to him after a rate increase and he could only tell them the price was the price. He couldn’t shop for them. He couldn’t fix it.

As an independent agency, that changed. When a carrier raises rates, Heritage shops the market. When a client’s situation changes — a teenage driver, a home renovation, a new business — Heritage finds coverage that matches the new reality, not the old policy.

Today Heritage Insurance represents more than 20 carriers across personal and commercial lines, and has been named a Top 10 Independent Agency in the Charlotte Business Journal four times.

Handshake between an insurance advisor and a client, representing Heritage's client-first approach

22

Years serving Charlotte

Our Carriers

20+ carriers. One advocate.

🏠

Personal Lines Carriers

We represent carriers including Travelers, Nationwide, Progressive, Safeco, Auto-Owners, and 15+ more for home, auto, and umbrella coverage.

🏢

Commercial Lines Carriers

For business clients, we access carriers including Hartford, Chubb, CNA, Cincinnati Financial, and specialty markets for difficult-to-place risks.

❤️

Life & Health Carriers

Life coverage from Principal, Protective, AIG, and Transamerica. Small group health access through leading regional and national carriers.

The Team

People who know your policy.

Michael Heritage, owner of Heritage Insurance Group in Charlotte NC

Michael Heritage

Owner · 22 Years Experience

Michael founded Heritage Insurance Group in 2001 after 7 years at a captive agency. He specializes in commercial lines and has placed coverage for some of Charlotte's most complex small business risks.

Anna Lee, commercial lines specialist at Heritage Insurance Group

Anna Lee

Commercial Lines Specialist

Anna handles business owners policies, workers comp, and professional liability for Heritage's commercial clients. She holds a CPCU designation and has 14 years of commercial underwriting experience.

Get Started

A free quote takes 10 minutes.

No pressure, no obligation. We compare 20+ carriers and show you the options — then you decide.

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